The Zehnder Group is the market-leading expert when it comes to a healthy and clean indoor climate. In order to continue to keep its customers warm all round, the company has greatly improved cooperation between sales and service

The first tubular steel radiator in Europe comes from Gränichen (AG). The Zehnder Group achieved its international breakthrough in 1930 and is now regarded as a total solution provider for indoor climate. Comfortable room ventilation, heating and cooling ceiling systems, air purification systems and designer radiators are just a few examples from the listed company’s product repertoire. The product range is large, the customer list long. To ensure that the company can continue to maintain an overview and meet the needs of its customers, it introduced two new SAP solutions alongside the existing ERP system to strengthen the all-important collaboration between sales and service. Today, the detailed customer data for both areas can be viewed at a glance. This saves time, strengthens expertise and increases customer loyalty.