The Bremen wastewater company hanseWasser with 390 employees and an annual turnover of 101 million euros has with the argvis; Maintenance Portal has optimized its maintenance processes in wastewater treatment (two large sewage treatment plants and one industrial sewage treatment plant), wastewater drainage (operation of pumping stations) and maintenance (electrical and control technology, mechanical engineering, safety management). The mobile solution enables digital order processing and documentation, saving time and costs.

The old software solution from 2015 was outdated, no longer compatible with SAP Plant Maintenance and did not offer mobile order processing. The new solution from argvis, on the other hand, is fully integrated into SAP, offers a modern, user-friendly interface and enables the mobile recording of fault reports, the processing of master data for the functional locations and the deployment planning of technicians.

Since the system was introduced in 2023, hanseWasser has achieved a functional coverage level of 98 percent. 60 employees use the system. The mobile recording of fault reports and digital order processing ensure a constantly up-to-date overview of the order backlog.

The advantages of the system include:

Mobile order processing and work documentation (e.g. digital creation of fault reports, recording meter readings)

Paperless order processing (e.g. digital planning board)

Saving time and reducing costs (e.g. through faster order allocation, avoidance of post-processing)

Improved transparency and control (e.g. always up-to-date overview of the order backlog)

Staff satisfaction (e.g. through modern and intuitive operation)

In the future, hanseWasser plans to implement a mobile solution for warehousing with argvis.