DEUTZ is known for the development and manufacture of innovative drive systems for the off-highway sector, including engines for construction machinery, agricultural machinery, material handling applications, ships and rail vehicles. Its product portfolio includes diesel, gas and hydrogen engines as well as hybrid and fully electric drives.

Despite the company’s successful positioning, there was a lack of consistency and user-friendliness in the area of ​​fault management. Malfunctions were recorded in various areas, e.g. in housing production on paper, in engine assembly in an Excel spreadsheet and in crank and camshaft production via the SAP PM system. This led to inconsistencies and inefficient processes. DEUTZ AG was looking for a solution that would standardize, streamline and accelerate the entire process from fault reporting to repair.

The head of maintenance, Hans-Günther Hensengerth, wanted a user-friendly solution that could be operated via smartphone and was seamlessly integrated into the SAP system. After a tender, DEUTZ AG decided on MOBILE MAINTENANCE, the maintenance solution from T.CON.

Hans-Günther Hensengerth was able to convince his maintenance team that the new technology does not mean excessive control. Concerns were dispelled as the benefits of the new technology became apparent to all. The works council was involved in the project at an early stage and informed to ensure transparency and approval. In order to promote acceptance and understanding of the T.CON solution, key users were named in each of the four maintenance departments. They received intensive training and acted as contact persons for their colleagues. As a result, familiarity with the T.CON solution grew day by day, and the maintenance staff gave it its own name: “MoMa” for Mobile Maintenance.